SEND IT IN - GETTING THINGS READY
If you’re ready to send your camera in, these are our recommendations:
STEP 1. Include a note describing the problem. We might have spoken with you on the phone about your camera, but we take quite a few calls—your description of the problem(s) will help us to get started on the repair right away.
STEP 2. Be sure to include your contact information. Believe it or not, from time-to-time we get cameras with no contact information. We certainly won’t leave them for lost, but usually we have to wait around until the owner gets in touch before we can get to work. Let us know how to get in touch with you.
STEP 3. Keep your accessories at home. We have more than enough cameras to keep track of without having to store cases, straps, tripod quick-release brackets and the like. Keeping them at home means that we have just what we need to work with and no one has to worry about things getting lost.
>> CONTINUE TO PACKING AND SHIPPING >>
If you’re ready to send your camera in, these are our recommendations:
STEP 1. Include a note describing the problem. We might have spoken with you on the phone about your camera, but we take quite a few calls—your description of the problem(s) will help us to get started on the repair right away.
STEP 2. Be sure to include your contact information. Believe it or not, from time-to-time we get cameras with no contact information. We certainly won’t leave them for lost, but usually we have to wait around until the owner gets in touch before we can get to work. Let us know how to get in touch with you.
STEP 3. Keep your accessories at home. We have more than enough cameras to keep track of without having to store cases, straps, tripod quick-release brackets and the like. Keeping them at home means that we have just what we need to work with and no one has to worry about things getting lost.
>> CONTINUE TO PACKING AND SHIPPING >>